1. General Information
2. Collection, Processing and Use of Personally Identifiable Data
2.1. We will collect, process and use personally identifiable data beyond the scope already permitted by law and without your required further consent only to the extent necessary for the conclusion and execution of a contractual relationship, performing requests or for billing purposes.
2.2. Your personal data are used for the following purposes:
- The provision of our services and within them the acceptance, processing and execution of your orders.
- Ensuring an efficient customer service and / or technical support. When you contact us your details will be stored in order to process the enquiry and in case additional questions arise.
- Technical notifications concerning our service.
- Sending newsletters or other advertising material, providing that you have given us your corresponding approval.
2.3. We pass your data on to third parties where this is necessary for invoicing purposes (e.g. carrying out transactions or posting invoices) or for other reasons to enable us to fulfill our contractual obligations to you.
2.4. To protect your personally identifiable data collected and processed by us from unauthorized access and abuse, we have put a number of technical and organizational security measures in place. These security measures are monitored on a regular basis and updated according to technical progress as necessary. Our staff is well informed about privacy rules and obliged to follow them.
2.5. As provided for by applicable provisions we are entitled to disclose and submit data for criminal prosecution and risk prevention purposes.
2.6. We delete the data after it fulfilled its purpose unless we are legally obliged to retain the date (e.g. by trade law obigations).
3. Data collected by our software Tideways
3.1. By default Tideways will not transfer any personal data.
3.2. We further ensure by our Terms of Service that no personally identifiable data is transferred to us without legal permission or consent.
3.3. The transferred data is hosted on a server in Germany.
4. Sending Information by Newsletter and Email
4.1. Newsletters and emails that are not service-related, are not fulfilling our duties to perform our service and contain advertisement will only be send to you, if you have given us your prior consent.
4.2. The content of the newsletter or email follows from its respective description. If no description is available, the content sent comprises information about us and our services.
4.3. If you no longer want to receive our newsletter you can opt to stop receiving it at any time. Opt-out possibilities are included in each mail.
4.4. You also give us the consent to store your IP addresses as part of the sign-up process. We are legally bound to record the log-on process so as to be able to verify that logging on is done in accordance with regulations.
5. Service-Related Emails
5.1. We may send service-related emails to our customers or users of our software (e.g., account verification, technical and security notices, notifications on crawl status, inactivity notifications, account invitations to other users, changes/updates to features of the service).
5.2. Note that you may not opt out of service-related emails.
6. Server Log-Files
6.1. During every visit of our websites information about IP address, referring URL, date/time, browser version and operating system, amount and state of transferred data is stored in the web server log files.
6.2. We use the log data without any other personal or pseudonymous profiling as required by law only for the purpose of the operation, security and optimization of our service
7. Incorporation of third party services and content
7.1. Third party content, such as videos from YouTube, map material from Google Maps, RSS feeds and graphics from other websites, for example, can be incorporated on the website.
7.2. This always presupposes that the provider of this content (hereafter referred to as the “third party provider”) always uses the user’s IP address. This is because without the IP address, they cannot send the content to the respective user’s browser. The IP address is thus required for displaying this content.
7.3. We endeavour only to use content of which the respective provider uses the IP address only for distributing the content. However, we have no influence on whether the third party provider saves the IP address for other purposes, such as statistical purposes, for example. If we are aware of this, we will clarify this in the following paragraphs.
8.3. Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
8.4. You may opt-out from many ad-serving cookies by using the services provided by http://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices/ for users form the European Union.
9. Use of Twitter Buttons
9.1. This website uses Twitter-Buttons (e.g. "Twitter this", "Twitter", "Follow @twitter") provided by the service Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. When a user visits a page of this website that contains a Twitter-Button, his browser establishes a direct connection to Twitter servers. Twitter directly transfers the Twitter-Button's content to user's browser which embeds the latter into the website, enabling Twitter to receive information about the user having accessed the respective page of this website. Thus the Service Provider have no influence on the data gathered by Twitter and informs users according to its state of knowledge: In accordance to Twitter, its buttons doesn't collect any personally identifiable data on users. If you are a Twitter member and do not want Twitter to connect the data concerning your visit to our website with your member data already stored by Twitter, please log off from Twitter and delete all Twitter related cookies in your browser before entering our website.
10. Contact and Notices
10.1. In compliance with legal requirements we will at any time provide you with information on your personally identifiable data stored by us, free of charge and without undue delay.
11. Necessary Amendments
Last Revised: 24.07.2014